Our 6-Part Performance Guarantee
- 1. 100% Satisfaction. Your complete satisfaction is important to us. We guarantee you a stress-free payroll service. Our motto is “Gross to Net with no sweat!”
- 2. Payroll Conversion Guarantee. We promise you a smooth integration process. We’ve integrated hundreds of new clients and have developed a process that works! If we don’t meet this goal of smooth integration we will give you the first month’s processing of your payroll free.
- 3. On-Time Processing Guarantee. We promise to process and deliver your payroll in a timely way. If we do not deliver on the agreed-upon date, we will refund your fee for the entire month.
- 4. 100% Accuracy Guarantee. We promise that our payroll service will be 100% accurate. If we do not process your payroll 100% accurately based on the information you submit, we will refund your fee for the entire month.
- 5. No Payroll Tax Penalty Guarantee. As long as your payroll information is submitted accurately and your account is properly funded, we guarantee you no payroll tax penalties.
- 6. 30-Minute Callback Guarantee. If you don’t reach a live person when you call during regular business hours, we promise to call you back within 30 minutes.